Cable Chick Help Centre & Frequently Asked Questions

If you've got questions, we've got answers. All the things you need to know about Cable Chick as a business, including all our policies and practices, are available right here! We've separated the most commonly asked questions into the following four categories. Simply click on the topic which relates to your enquiry, and then click on the question that matches your need - you'll be taken straight to the answer(s).


Need more help? You can always Contact Us directly if you still have questions, but the pages above will always be faster for learning about shipping options, returns policies, website issues and managing your purchase from placing your order to receiving it. We've covered just about everything!

• How quickly will my order arrive?
• How do I change my address, contact details or newsletter subscriptions?
• What are your Warranty and Returns policies?
• How good are your cables? (very good!)

If you have further questions, require special attention, or are in need of technical help, please talk to us directly via phone or the enquiry form (both found on the Contact Us page). We'd love to hear from you and help out as best we can for all your home theatre solutions.

Don't forget you can always talk to us face-to-face by visiting our warehouse & retail office!