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Express Post Delivery within Australia at no extra cost!
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All orders from Cable Chick are sent Australian Express Post for fast delivery to major metropolitan areas! And you won't pay a premium for delivery costs either. We charge a maximum of $7.95 for delivery, plus FREE DELIVERY on all orders over $150.00 - many of competitors charge more for regular post! You won't find cheaper prices or faster delivery on cable products than Cable Chick Australia. Please note that we not ship outside of Australia.
5 Year Warranty!
Cable Chick offer an exclusive 5 Year Warranty on all our Cables, Adaptors & Connectors. Our 5 Year Warranty covers all your cabling products for 5 years from any manufacturing defect or other product fault which may occur through "normal use" of the product. The term "normal use" is used to describe any regular use for which the product was intended. We retain the right to refuse any warranty claim if we suspect an item has been; physically damaged, has been exposed to excessive force, cut, crushed or otherwise tampered with. Our warranty is designed to cover all buyers for normal use of our products for 5 years - that's our guarantee to you!
7 Day Satisfaction Guarantee!
We offer a 7 Day Satisfaction Guarantee on all products for your piece of mind. If returning a product under the terms of this guarantee, please be sure to advise us via the contact form on the contact page of this website within 7 days of the date of your order. All products returned MUST be "as new" condition, 100 percent complete and contain ALL original manufacturer boxes with the original packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. Any variance from these conditions could result in delay or forfeiture of your refund or credit. Cable Chick reserves the right to refuse refund or exchange of any item that is not returned in the original packaging nor deemed as not in "as new" condition.
Returns Policy
Please contact us if you have an item in need of returning. Returns may not be accepted without a copy of the original invoice. For faster service, please have the following information on hand when returning an item: customer name, invoice number and the reason for the return. Please note that we cannot cover return postage fees for exchanges or returns where the product is not at fault. Additionally, we may request under certain circumstances that the customer covers the return postage of the exchanged item. For the return of faulty goods covered by warranty, Cable Chick will cover return postage charges up to the value of $12.95.
For cables and items which are required for permanent installations (eg. Inside walls or ceilings), please connect the cables to compatible equipment prior to installation to ensure correct function. We cannot accept returns for cables which have been mishandled or damaged during installation by unqualified personnel.
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